Notice

Updates and news Exchange & Return Policy

   Hello, this is TEMPUS STUDIO.
    Please read the following information carefully before making your purchase.


    [Order Cancellation / Exchange / Refund]

  • Exchanges, returns, and cancellations can only be requested after payment is completed.
  • Once the order status is marked as “Preparing for Shipment,” cancellation, exchange, and refund requests will no longer be available.


    [Exchange / Return Guidelines]

  • All exchanges and returns are processed after product inspection.
  • Items showing any signs of wear will not be eligible for exchange or return.
  • Products must be returned in their original condition, including tags and packaging, without any damage.


    [Exchange / Return Shipping Fees]

  • Return due to change of mind: Customers are responsible for submitting the return request and covering the return shipping cost.
  • Exchange due to change of mind: A round-trip shipping fee of USD 150 will be charged.

    Return Address:
    #516, Hyundai Terrastower, 7 Yeonmujang 5-gil, Seongdong-gu, Seoul, South Korea

  • In cases of wrong delivery or manufacturer fault, TEMPUS STUDIO will cover the shipping cost.
    Please contact us via 1:1 Inquiry or cs@tempusstudio.co.kr for quick assistance.


    [Exchange / Return Procedure]

  • After pickup, inspection may take 1–3 business days, and refunds will be processed accordingly.


    [Cases Not Considered Defective]

  • Size measurements may vary depending on the product and measuring method.
  • A difference of 1–3cm is within the acceptable tolerance and will not be considered a defect.


    [How to Request Cancellation / Exchange / Refund]

    For all requests, please contact us through:

    We will get back to you as quickly as possible.


    Best regards,

    TEMPUS STUDIO


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