Hello, this is TEMPUS STUDIO.
Please read the following information carefully before making your purchase.
[Order Cancellation / Exchange / Refund]
- Exchanges, returns, and cancellations can only be requested after payment is completed.
- Once the order status is marked as “Preparing for Shipment,” cancellation, exchange, and refund requests will no longer be available.
[Exchange / Return Guidelines]
- All exchanges and returns are processed after product inspection.
- Items showing any signs of wear will not be eligible for exchange or return.
- Products must be returned in their original condition, including tags and packaging, without any damage.
[Exchange / Return Shipping Fees]
- Return due to change of mind: Customers are responsible for submitting the return request and covering the return shipping cost.
- Exchange due to change of mind: A round-trip shipping fee of USD 150 will be charged.
Return Address:
#516, Hyundai Terrastower, 7 Yeonmujang 5-gil, Seongdong-gu, Seoul, South Korea
- In cases of wrong delivery or manufacturer fault, TEMPUS STUDIO will cover the shipping cost.
Please contact us via 1:1 Inquiry or cs@tempusstudio.co.kr for quick assistance.
[Exchange / Return Procedure]
- After pickup, inspection may take 1–3 business days, and refunds will be processed accordingly.
[Cases Not Considered Defective]
- Size measurements may vary depending on the product and measuring method.
- A difference of 1–3cm is within the acceptable tolerance and will not be considered a defect.
[How to Request Cancellation / Exchange / Refund]
For all requests, please contact us through:
We will get back to you as quickly as possible.
Best regards,
TEMPUS STUDIO
Hello, this is TEMPUS STUDIO.
Please read the following information carefully before making your purchase.
[Order Cancellation / Exchange / Refund]
[Exchange / Return Guidelines]
[Exchange / Return Shipping Fees]
Return Address:
#516, Hyundai Terrastower, 7 Yeonmujang 5-gil, Seongdong-gu, Seoul, South Korea
Please contact us via 1:1 Inquiry or cs@tempusstudio.co.kr for quick assistance.
[Exchange / Return Procedure]
[Cases Not Considered Defective]
[How to Request Cancellation / Exchange / Refund]
For all requests, please contact us through:
We will get back to you as quickly as possible.
Best regards,
TEMPUS STUDIO