| SHIPPING & RETURNS | [SHIPPING] Domestic Shipping: 2–3 days from the order date
International Shipping: Up to 7 days (*Customs duties may apply upon receipt of goods)
[REFUND & EXCHANGE]
Return & Exchange Policy Please note that returns and exchanges may not be accepted in the following cases: - Natural signs of wear, such as pilling, friction, or stretching that occur after wear or use
- Shrinkage, deformation, color transfer, fading, or damage caused by improper washing or care
- Stains, odors, makeup marks, or other signs of use that occur during wear or use
- Minor variations such as slubs, texture differences, or wrinkles resulting from the characteristics of the material or manufacturing process
- Damage or deformation caused by improper handling or customer negligence
- Items with tags removed, altered, repaired, or modified in any way
Please inspect the item carefully upon receipt and before wearing or washing it. Whether an item is considered defective will be determined after reviewing the product, taking into consideration the characteristics of its materials and construction. Returns and exchanges may be restricted for issues caused by improper care, customer negligence, or the inherent characteristics of the product.
How to Apply Requests must be made within 7 days of receiving the product Submit your request via Brand > Q&A board For detailed instructions, please check Brand > Notice
Fees Change of mind / Wrong size selection: Round-trip shipping fee borne by the customer Domestic round-trip shipping fee: ₩7,000 International round-trip shipping fee: $150 If the product is defective or the brand is at fault, the round-trip shipping fee will be covered by the brand
Refund Process |
